Belinda Baxter
Data Analyst @Toolstation
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WORK HISTORY
Data Analyst @Toolstation
Achievements:Significant Efficiency Gains Through Automation - cut costs and time contacting customersCentralised Data for Informed Operational Decision-Making using DashboardsCreating Business Cases and ensuring the right data to support them
EDUCATION
Universidad Isabel I
Master's degree, Big Data & Business Intelligence
Multiverse
Level 4 Data Analyst Apprenticeship
Universidad Isabel I
Master of Business Administration - MBA
Universidad Isabel I
Diploma of Education, Coaching and NLP
University of Bedfordshire
Diploma of Higher Education, Economics & Accounting
ABOUT BELINDA BAXTER
I am a highly-analytical, resourceful, and client-centric professional specializing in delivering top-notch services and data-driven analysis. With a unique blend of brainstorming, creativity, and critical thinking skills, I excel in synthesizing complex information into actionable recommendations, leveraging both qualitative and quantitative methods.My track record includes successfully administering and delivering highly complex projects within set time and budgetary constraints. Proud member of the British Computing Society, I bring a wealth of expertise and a proven history of achievements, including:• Automated Crisis Response: Engineered a crisis response system, achieving rapid customer outreach with thousands of contacts within 2 minutes via SMS/email.• Data-driven Business Cases: Developed compelling business cases to optimise service quality, resulting in reducing costs.• Integration of Data: Spearheaded the integration of structured and unstructured data, providing a comprehensive 360-degree customer view and driving actionable insights.• Google Champions Team: Played a pivotal role in the Google Champions team, delivering training on spreadsheets and other technologies to promote the adoption of Google Workspace and explore new ways of working.Core Competencies:• Data Analysis & Insights• Data Engineering• Big Data & Business Intelligence• Strategy Consulting• Client Engagement & Service• Project Management• Problem-solving SkillsIf you\'re seeking a dynamic professional with a proven ability to deliver exceptional results and drive innovation, let\'s connect!
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