Belinda Adjei
Merchant Support (Freight) @Hive
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WORK HISTORY
Merchant Support (Freight) @Hive
Berlin, DE
EDUCATION
University of Ghana
Bachelor of Arts (BA), Geography
St. Louis Senior High
WASSCE, General Arts
SRH Berlin University of Applied Sciences
Master of Business Administration - MBA, General Management
ABOUT BELINDA ADJEI
Hi! I’m a versatile professional, passionate about creating exceptional experiences for both customers and teams. With a background spanning Customer Success, Quality Assurance, Talent Acquisition, and People Operations, I thrive at the intersection of client satisfaction and team performance.During my time at Concentrix supporting Meta, I honed my skills in managing client cases, resolving escalations, and improving service quality. My experience at TWAICE and other roles strengthened my expertise in recruitment, people operations, and stakeholder management.I specialize in:Client Success & QA – ensuring customers have seamless, positive experiencesTalent Acquisition & People Ops – supporting teams with effective hiring, training, and operational processesProblem Solving & Collaboration – tackling challenges with empathy and delivering measurable resultsI’m always eager to connect with professionals in customer experience, HR, consulting, or tech-driven industries to share insights, explore opportunities, and build meaningful connections.
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