Belen Moreno Valseca
Cx Strategy and Transformation Lead, Products & Marketing @Vodafone
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WORK HISTORY
Cx Strategy and Transformation Lead, Products & Marketing @Vodafone
CX Lead embedding customer-centricity at the heart of strategic decision-making and product development. Passionate about designing experiences that drive measurable improvements in quality, foster long-term customer loyalty, and unlock business value. Proven track record of shaping CX vision, influencing cross-functional teams, and turning insights into impactful action.
EDUCATION
Universidad de Sevilla
Licenciado, Ciencias de la Información
ABOUT BELEN MORENO VALSECA
Customer Experience lead I inspire teams to create marketing magic that brings best customer experiences and gets results. Marketing professional with over 20 years of experience Strong defining propositions and implementing strategies Passionate on delivering sparkling customer experiences through product journeys and go to market strategies driving commercial success. Experienced in problem solving and working effectively leading teams and independently
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