Bejjam Sakuntala

About Bejjam Sakuntala

I’m an HR Operations SME with functional expertise in Workday HCM, specializing in managing and supporting end‑to‑end HR processes. I focus on delivering accurate, timely, and employee‑centric HR services while helping teams streamline workflows and improve efficiency.With hands‑on experience in Workday HCM, I work closely with cross‑functional stakeholders to solve problems, validate data, ensure process compliance, and support seamless employee lifecycle management. I enjoy simplifying complex HR tasks, optimizing processes, and contributing to smooth HR service delivery.I’m passionate about continuous learning, operational excellence, and creating a positive employee experience through reliable HR support and effective communication.Key Skills:HR OperationsWorkday HCM (Functional)Employee Lifecycle ManagementProcess ImprovementData Accuracy & ComplianceStakeholder Support

Experience

1. Sme

   Cognizant

   Feb 2024 — Present · Hyderabad, IN

   Migration & Hyper Care Support• Oversaw the Hyper Care phase post-HR Core migration to Workday, ensuring smooth business transition and minimal operational disruption.• Delivered post-go-live support by resolving system issues, addressing user queries, and stabilizing the platform.Configuration & Integration• Configured Supervisory Organizations and Core HCM modules to support scalable HR structures and back-end compensation audits (e.g, market adjustments, below-minimum validations).• Specialized in inbound EIB integrations for Compensation, Job Changes, Position Management, Grades, and Profiles, handling mass data updates with precision.• Built automated EIB workflows to manage inbox tasks and notify managers, improving visibility and response times.• Created and updated cost centres and location setups to align reporting structures.Compliance & Reporting• Generated and distributed state-wise new hire reports weekly via government portals, supporting unemployment reporting compliance across the U.S.• Created unemployment letter templates and other region-specific compliance documentation.Support & Collaboration• Acted as Contingent Admin for the EMEA region, serving as primary stakeholder contact.• Authored internal knowledge base articles to guide contingent workflows for managers.• Collaborated with cross-functional teams to enhance HR operations and system performance.Incident Management & Customer Service• Handled production issues and incident resolution via ServiceNow, maintaining SLA commitments.• Delivered professional customer service as an H2R agent, supporting global HR teams.

Education

• Vision Institute of Management

  Master of Business Administration (M.B.A.), Marketing & human resource

  2011 — 2013

• St.Ann’s college for Women

  Bachelor of Computers (BCA), computer applications

  2008 — 2011

Skills

• Team Management
• Compensation & Benefits
• C++
• Vendor Management
• Human Resources
• Java
• Ms Excel Pivot Tables
• Internal Audit
• Microsoft Office
• Management
• Excel Dashboards
• Screening
• Pgdca
• Exit Formalities
• HR Operations
• Technical Recruiting
• Benefits Negotiation
• Staffing Coordination
• People Management
• Training
• Performance Management