Behnam Nasseri
Mortgage Renewal Advisor @CMLS
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WORK HISTORY
Mortgage Renewal Advisor @CMLS
Engage with clients to review mortgage renewal options and offer expert guidance.• Analyze client financial profiles to recommend the most suitable mortgage solutions.• Provide clear, transparent communication throughout the renewal process.• Work closely with internal teams to ensure efficient processing of renewals.• Assist clients with any mortgage-related inquiries, offering solutions to improve their financial positions.• Stay up-to-date with market trends and interest rates to offer competitive mortgage renewal terms.• Foster long-term relationships with clients, enhancing retention and satisfaction.
EDUCATION
Centennial College
Diploma of Education
Ryerson University
Bachelor's degree
SKILLS
ABOUT BEHNAM NASSERI
Experienced Sales and Client Management professional with over 8 years of success in driving client growth, optimizing retention, and consistently exceeding performance targets by 5–10%. Proven ability to increase client retention by 20% through strategic relationship management and personalized service. Skilled in leveraging CRM systems to streamline workflows and enhance the client experience. Passionate about helping individuals and businesses achieve their goals while fostering long-term partnerships through collaborative leadership and a client-first approach.
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