Begum Ugurlu
Manager @ Turkon Line | Project Procurement, Key Accounts, International Logistics
- Role
- Manager, Customer Service Sales Operations & Logistics at Turkon Line
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Begum Ugurlu
As the manager of customer service, sales operations, and logistics at Turkon Line, a…
Experience
Manager, Customer Service Sales Operations & Logistics
Feb 2020 — Present · Secaucus, NJ, US
Serve in leadership capacity for this family-owned container transportation provider active in American, European, Mediterranean, and Black Sea markets. Drive performance, professional development, and growth of 10+ staff. Collaborate cross-functionally to maximize operating performance and achieve profitability goals. Manage and report on budget for booking, import, and export departments. • Managed migration from SAP R/3 to S4/Hana – CSL module as North America region project manager. Served as SME and trained team in Turkey to reduce time by capitalizing on key attributes of new system. • Spearheaded effort to streamline organization, including implementing ad-hoc logistics projects related to on-time delivery, estimation reports, and inventory management. • Introduced operating best practices to reduce wait times for customers to less than 24 hours; eliminated redundant processes; and introduced organizational oversight that facilitated improved response times. • Digitized and automated vessels’ scheduling using Python; verified arrivals, piece count, load lift, bills of lading, and manifests. • Act as a liaison between the Sales / Tender Management Team and the Customer Service Department to facilitate negotiations of rates and contracts while managing relationships with the Sales / Tender Management team to address concerns from Key Account Clients and 3PLs and offer customized solutions.
Education
Baruch College
Master of Arts (MA)
2015 — 2017
State University of New York at New Paltz
BA
2006 — 2011
İstanbul Teknik Üniversitesi
BA
2006 — 2011
Baruch College
Finance and Investment
2012 — 2013
Eyuboglu Egitim Kurumlari
High School Diploma
2005 — 2006
Skills
- Microsoft Word
- Human Resources
- Business Development
- Customer Service
- Excel
- International Business
- International Trade
- Turkish
- English
- Supply Chain Management
- Operations Management
- Microsoft Office
- Analytical Skills
- Finance
- Econometrics
- Retail
- Access
- Data Analysis
- Analysis
- Social Media
- Statistics
- Powerpoint
- Microsoft Excel
- Social Media Marketing
- Teamwork
- Logistics Management
- Research
- Logistics
- Negotiation
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.