Beena Sarkar
UNESCO W4EAI | SaaS Leadership|Customer Success led Account Growth, Product Management| DEI Speaker
- Role
- Customer Success Executive at ServiceNow
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Beena Sarkar
17+ years of experience across CPG Sales, SaaS-Customer Success & Product management roles across geographies and Fortune 500 clients. SaaS leadership roles for 6+ years guiding clients scale efficiently using AI platforms- in Conversational AI driven-support channels,Big Data ( & now GenAI) driven business insights. Across engagements, drove organization effectiveness and operating discipline, helped clients drive cost efficiencies. Panelist on D&I conferences.
Experience
Customer Success Executive
Aug 2025 — Present
Education
Indian Institute of Management, Kozhikode
Post Graduate Diploma in Managment, Marketing. Finance
2006 — 2008
Bharathiar University
BE, Electronics and Communication
2000 — 2004
Skills
- Web 2.0
- Mobile 2.0
- Client Engagement
- Digital Marketing
- Social Media
- Enterprise Marketing
- Mobile
- Retail
- Mobile Devices
- Customer Engagement
- Product Management
- Analytics
- Strategy
- Product Development
- Product Marketing
- Management
- Brand Management
- Go-to-Market Strategy
- Leadership
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