Bedel Shambu
Ticket Agent @Coach Canada
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WORK HISTORY
Ticket Agent @Coach Canada
Montreal, QC, CA
Sell bus tickets to customersAssist customers in selecting the appropriate routes, dates, and times for their travel.Provide information about schedules, fares, and travel regulations.Assist customers with changes, cancellations, and special requestsManage bookings and reservations, ensuring that all details are accurate in the system.Address customer complaints and resolve issues such as lost tickets or travel disruptions.
EDUCATION
Sir John Adamson High School
National Senior Certificate
McGill University
Bachelor of Science - BS, Statistics
ABOUT BEDEL SHAMBU
I am currently pursuing a Bachelor of Science degree in Statistics at McGill University, with an expected graduation date of December 2027. My goal is to apply my analytical skills and knowledge to contribute to the success of various organizations and projects.As the Marketing Director at Quantify, I manage a team of four marketing coordinators to ensure that all our social media pages are up-to-date with information concerning the competition logistics. I also serve as the VP of Finance at the McGill Students\' Actuarial Association, where I manage the financial aspects of the organization. Additionally, I am the McGill University Head Delegate at the Actuarial Students’ National Association (ASNA), where I report directly to our VP Quebec and work on projects including planning and executing information sessions.
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