Becky White Heinen

Customer Experience Manager l Sanofi - Synvisc & Synvisc 1

Role
Customer Experience Manager at IQVIA
Location
Lake Charles, LA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Becky White Heinen

At IQVIA, my penchant for customer satisfaction has been fundamental in crafting targeted sales strategies that advance patient care. As an IQVIA Customer Experience Manager for Sanofi, I lead a collaborative effort to improve patient and clinic outcomes by delivering product solutions tailored to customer needs.It\'s evident that the relationships I work to build with healthcare professionals and my focus on overcoming access barriers have solidified trust and yielded sustained success. This dedication to enhancing health outcomes exemplifies my unwavering commitment to making a significant difference in the healthcare community.

Experience

  1. Customer Experience Manager

    IQVIA

    Feb 2025 — Present

Education

  • Louisiana State University

    Master of Social Work (MSW), GPA of 3.7, Social Work

  • University of New Orleans

    Bachelor of Arts - BA, Psychology

Skills

  • Purchasing
  • Management
  • Team Building
  • Research
  • Pharmaceutical Industry
  • Sales Operations
  • Customer Service
  • Business Strategy
  • Market Research
  • Retail
  • Powerpoint
  • Social Media Marketing
  • Healthcare
  • Strategic Planning
  • Account Management
  • Sales Management
  • Leadership
  • Managed Care
  • Product Launch
  • Event Planning
  • Marketing
  • Public Speaking
  • Microsoft Office
  • Sales
  • Event Management
  • Selling
  • Fundraising
  • New Business Development
  • Business Planning
  • Social Media
  • Advertising

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Becky White Heinen — Customer Experience Manager at IQVIA in Lake Charles, LA, US | Unifers