Becky Peal
Director of Communications at Equinix
- Role
- Director Customer Communications at Equinix
- Location
- Colorado Springs, CO, US
- LinkedIn followers
- 500 followers
About Becky Peal
After 22+ years of supporting customers in a variety of roles, my experience with on-premise and cloud customers gives me a unique understanding of customers and what they need in communications. I have led the creation and transformation of product communications to achieve above-average email open rates as part of an omni channel strategy to deliver the right information, to the right people, in all the right places. Work Themes are- Be Proactive - if an issue can be avoided proactively, it saves everyone work and the customer is happier- Communicate, Communicate, Communicate - be transparent and concise, know your audience, keep others informed proactively so they can support customers properly- Work Smarter, Not Harder - always look for ways to simplify the work, take a step back and look at it from a different perspective, ask \"Why do we do this?\", people will appreciate your efforts.Put first things first. Live a balanced life. Love deeply. Show kindness to others. Laugh often.
Experience
Director Customer Communications
Aug 2020 — Present
Education
Colorado College
Bachelor of Arts (BA), Hispanic and Latin American Languages, Literatures, and Linguistics, General
1989 — 1993
Skills
- Professional Services
- Saas
- Oracle
- Requirements Analysis
- Cloud Computing
- Business Analysis
- Integration
- Program Management
- Software Project Management
- Enterprise Software
- Oracle Applications
- Oracle E-Business Suite
- Management
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