Rebecca Garswood-Jackson
Team Manager - Inside Sales @Convatec
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WORK HISTORY
Team Manager - Inside Sales @Convatec
Runcorn, GB
As an Inside Sales Manager based in Runcorn, I lead a high-performing sales team of 12 with a focus on exceeding targets, nurturing customer relationships, and fostering a culture of growth and accountability. My leadership style is collaborative, supportive, and results-driven—I believe in empowering individuals to reach their full potential while aligning team efforts with strategic business goals.What I do:Lead and mentor a motivated inside sales team, driving consistent performance and professional development.Develop and execute sales strategies that respond to market trends and customer needs.Collaborate cross-functionally to enhance the customer experience and streamline sales processes.Use data-driven insights to identify opportunities, forecast performance, and refine tactics.Champion a positive, inclusive, and high-energy team cultureLeadership Style:Empowering: I trust my team and give them the autonomy to make decisions, backed by guidance and support.Coaching-Oriented: I focus on individual growth through regular feedback, training, and encouragement.Transparent & Communicative: I foster open dialogue and ensure everyone understands the “why” behind our goals.Performance-Focused: I set clear expectations and celebrate wins, big and small.Recent Highlights:Surpassed monthly sales targets, contributing to record-breaking team performance.Led initiatives that improved lead conversion and customer retention.Recognised for leadership impact and team development.
EDUCATION
Warrington & Vale Royal Colllege
IlM level 5 business management
ABOUT REBECCA GARSWOOD-JACKSON
By nature I am a curious person, I ask lots of questions and love to learn new skills and gain knowledge. I am that person who will always say \"Let\'s Google it!\". Over time my curiosity has led me down many different paths and I have learnt so much, but my true passion has and always will be, communication and how effective we can be, if we communicate in the right way!My previous experiences have helped with my administration, my knowledge and understanding of Marketing, Social Media and SEO (Search Engine Optimisation) this coupled with the experience I have gained from Telemarketing and Face to Face Sales has helped me to develop my career.I can wear many hats including Team Manager, Business Development, Telemarketing, Marketing, Sales, Administration and can also write content for websites, and social media platforms. I find nothing more rewarding than coming up with an idea, and seeing that idea being implemented and grown and the fantastic impact this has on my colleagues, customers and peers.
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