Rebecca Anderson

Senior Customer Success Manager at Verint

Role
Senior Customer Success Manager at Verint
Location
Canton, MI, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Rebecca Anderson

Passionate, motivated business professional, who strives to help customers utilize data to drive critical business decisions. I also endeavor to mentor and assist my colleagues. I think critically, and deliver results on time, as expected. Core Competencies:• Business Analytics• Project Management• Personnel Management• Customer Service Focused• Strategic Account Management• Self-Motivated, with the ability to learn new skills quickly

Experience

  1. Senior Customer Success Manager

    Verint

    Jan 2021 — Present · Ann Arbor, MI, US

Education

  • Eastern Michigan University

    Completed some coursework in the MBA program

  • Albion College

    Bachelor of Arts (B.A.), German Language and Literature

    1995 — 1998

  • Albion College

    Bachelor of Arts (B.A.), Psychology

    1995 — 1998

Skills

  • Net Promoter Score
  • Strategic Planning
  • Customer Service
  • Budgets
  • Process Improvement
  • Automotive
  • Customer Satisfaction
  • Training
  • Sales
  • Operations Management
  • Business Analytics
  • Data Analysis
  • Six Sigma
  • Salesforce.com
  • Leadership
  • Pricing
  • Customer Service Management
  • Marketing Strategy
  • Tableau
  • Analysis
  • Microsoft Excel
  • Project Management
  • Management
  • Team Building

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Rebecca Anderson — Senior Customer Success Manager at Verint in Canton, MI, US | Unifers