Becky van Note
Director Of Operations at CBSI
- Role
- Director of Operations at Communication Business Services, Inc. Cbsi
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Becky van Note
CBSI provides traditional answering services, outsourced call center services, call…
Experience
Director of Operations
Communication Business Services, Inc. Cbsi
Dec 2012 — Present · Marietta, GA, US
Education
Kennesaw State University
Bachelor of Business Administration (B.B.A.), Management Information Systems
1993 — 1997
Skills
- Customer Contact
- Account Management
- Interviews
- Customer Support
- Customer Satisfaction
- Training
- Call Center Development
- Sales
- Outsourcing
- Pregnancy
- Performance Management
- Crm
- Employee Training
- Customer Retention
- Information Systems
- Customer Service
- Customer Experience
- Childbirth
- Inbound Marketing
- Service Delivery
- Recruiting
- Technical Support
- Workforce Management
- Telephone Skills
- Contact Centers
- Telemarketing
- Call Center Administration
- Employee Management
- Team Leadership
- Call Centers
- Team Building
- Communication Skills
- Information Technology
- Information Management
- Telecommunications
- Operations Management
- Customer Engagement
- Call Routing
- Sales Management
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