Becky Hurley
Director, Customer Support and Order Fulfillment @OCLC
Columbus, OH, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 1983 — Present
Director, Customer Support and Order Fulfillment @OCLC
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Accomplished executive with a proven ability to develop and implement customer support and order management strategies, supporting business and financial objectives. Led key initiatives that reduced total order times and overhead costs. Respected leader, able to build highly motivated teams focused on achieving order and support goals.
EDUCATION
N/A
Miami University
Bachelor of Science (BS)
N/A
Miami University
BS Marketing, Minor Statistics
SKILLS
Process ImprovementProduct ManagementIntegrationManagementSolution ArchitectureE-CommerceCustomer ExperienceCrmEnterprise SoftwareAccount ManagementBusiness AnalysisCrm IntegrationSiebelRequirements AnalysisCloud ComputingRequirements GatheringCustomer Relationship Management (Crm)Business ProcessLeadershipOrder Management
ABOUT BECKY HURLEY
Solving business problems, designing efficient business processes, building and growing…
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