Rebecca Morgan

About Rebecca Morgan

Director of Food & Beverage Operations - Sharonville Convention Center -Oak View Group

Experience

1. Director of Food and Beverage Operations

   Oak View Group

   Jun 2024 — Present · Sharonville, OH, US

   Oversees the function of all food service at the account to ensure excellent customer service and maximize revenue to support overall account operations.Consistently offers professional, friendly, and engaging service.Ensures service standards are meticulously followed while actively supporting the entire team.Handles patient, guest, and client concerns and reacts quickly and professionally.Balances operational, administrative and team needs.Staffs and oversees the execution of on-site events.Develops and implements cost-saving measures.Communicates with all departments to ensure that customer service needs and expectations are fulfilled.Oversees an energetic and proactive approach to interviewing, selecting, training, counseling, disciplining, and scheduling all food service team members with a goal of always staying multiple steps ahead of turnover.Works directly with staff to ensure food quality, good service, and cleanliness are strictly adhered to.Assures inventory and its protocols and systems are always maintained.

Education

• University of Cincinnati Carl H. Lindner College of Business

  Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services

  2012 — 2016

• Seton High School

  High School Diploma, Core classes, College Prep

  2005 — 2009

Skills

• Research
• Recruiting
• Marketing
• Regulatory Compliance
• Office Administration
• Customer Service
• Leadership
• Social Networking
• Strategic Planning
• Market Research
• Business Development
• Strategic Sourcing
• Sales Administration
• Social Media
• Marketing Strategy
• Account Management
• Executive Office Administration
• Microsoft Office
• Sales
• Finance
• Team Building