Beckie Morton
Customer Services Manager @Dojo
Bristol, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
May 2023 — Present
Customer Services Manager @Dojo
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Bristol, GB
Complaints lead for the Customer Services operation. Utilising insights to to identify root cause and enacting change Ensuring the complaints process is compliant and balances the regulatory requirements with customer experience. Leading a team of Customer Services Team Managers to achieve departmental KPI’sIdentify process improvements and work with change teams to deliver changes
EDUCATION
2021 — 2021
The CX Academy
Professional Diploma in CX
ABOUT BECKIE MORTON
A seasoned leader with over 25 years of experience in financial services, demonstrating…
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