Rebecca Sher

About Rebecca Sher

As an accomplished, results-oriented professional and leader with hands-on experience implementing and improving business processes, I excel at leveraging research and analysis skills to consistently drive innovation and enhance business practices.Throughout my career, I have been recognized for my keen abilities in managing, delegating, and overseeing project sprints to ensure alignment with requirements and facilitate prioritizations. I consider myself a problem solver and lifetime learner, therefore, I strive to continuously learn new practices and techniques within my field.My goal is to continue establishing strong partnerships to enable long-term business development, sustainment, and success in support of operations.Areas of Expertise: Vendor Management, Project Management, Support Management, Agile Methodologies, Requirements Analysis, Stakeholder Relationship ManagementTools: Jira, Cherwell, Active Directory, Ivanti

Experience

1. Sr Technology Infrastructure Manager Operations

   Heartland Dental

   Nov 2023 — Present

Education

• University of Wisconsin-Stout

  English Language and Literature, General

  1998 — 2001

• Milwaukee Area Technical College

  IT Mobile Applications Developer, Computer Programming/Programmer, General

  2013 — 2015

Skills

• Hippa
• Amateur Astronomer
• Technical Writing
• Software Documentation
• Process Improvement
• Social Media
• Windows
• Microsoft Excel
• Bird Banding
• Analysis
• Networking
• Access
• Training
• Sharepoint
• Troubleshooting
• Technical Support
• System Administration
• Data Analysis
• Microsoft Access
• Project Management
• Sql
• Visio
• Team Building
• Management
• Mac Os X
• Requirements Analysis
• Customer Service
• Microsoft Office
• Business Process Improvement
• Computer Hardware