Rebecca Santacruz
Technology Risk Governance and Strategy Lead @U.S. Bank
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WORK HISTORY
Technology Risk Governance and Strategy Lead @U.S. Bank
CA, US
Manages 5 governance processes for the Technology Risk and Compliance Management division• Manages governance of Corporate Committees inclusive of Enterprise Information Technology, spanning across 12 organizations within the Enterprise • Ensures appropriate IT and System risk oversight in committee and governance routines• Oversees the creation of agendas, schedules, and materials to meet committee objectives for 9 routines• Interacts and frequently presents with senior and executive management, including the Chief Risk Officer, throughout the company to determine annual strategic goals and objectives in alignment with U.S. Bank strategy• Proactively identifies, designs, and maintains routines within Technology Risk and Compliance Management to cultivate a diverse and skilled workforce while driving risk and compliance awareness throughout• Led the development of SharePoint sites and information-sharing initiatives, fostering collaboration with business partners• Optimized Governance Routines, enhancing timelines, and introduced innovative changes such as status indicators, streamlined processed, and consistent templates• Established centralized communication channels and streamlined material access, increasing team efficiency• Redesigned quarterly strategic goals into actionable Objectives and Key Results (OKRs), promoting innovation and alignment with objectives • Implemented clear processes for strategic milestones and published mid-year accomplishments, enhancing results through a customer-centric approach
ABOUT REBECCA SANTACRUZ
Dynamic and esteemed leader with a 14-year background in the financial industry, specializing in strategic vision, process optimization, and organizational transformation. Extensive experience spans across multiple domains, including mortgage, credit card, small business banking, committee governance, risk and compliance, control testing, and exam management. Acknowledged for consistently elevating performance levels, fostering robust collaboration, and expertly cultivating enduring business partnerships. Consistently recognized for creating a culture of excellence and efficiency.
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