Rebecca Belz
Community Manager Lead Omnicom @Compass Group USA
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WORK HISTORY
Community Manager Lead Omnicom @Compass Group USA
Birmingham, MI, US
EDUCATION
Central Michigan University
Music
Macomb Community College
Liberal Arts and Sciences/Liberal Studies
Baker College
Information Technology
ABOUT REBECCA BELZ
Blending a hospitality heart with a SaaS mindset to create customer success stories that scale.Focused on designing and implementing customer success and SaaS support strategies for remote/Hybrid organizations. Skilled in JIRA, Zendesk, and CRM platforms, I specialize in creating seamless integrations that elevate the customer experience.With many years in hospitality leadership—including 4+ years as Director of Guest Experience at Continental—I bring a hospitality-first mindset into SaaS environments. I’m passionate about fostering collaboration, empowering teams, and driving measurable results in customer retention, support efficiency, and satisfaction.
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