Katrina Burkhalter
BUSINESS LEADER * CULTURE CULTIVATOR * CHILD ADVOCATE
- Role
- Chief of Staff at AT&T
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Katrina Burkhalter
With 20+ years of AT & T experience, I am a high energy, results-oriented leader with a contagious passion for driving an inclusive culture and operational excellence. I seek unique perspectives to drive new, innovate ways of doing things with a customer focused mindset. My career reflects proven experience leading teams, oversight of top priority strategic initiatives across a 3K+ member global organization, growing business profitability, and transforming/optimizing business operations to achieve business objectives.
Experience
Chief of Staff
Jan 2022 — Present · US
Chief of Staff of the Customer Advocacy and Transformation organization, leading strategic alignment of diverse business functions. Responsible for streamlining and prioritizing, operating at a tactical, strategic and operational level, handling the oversight and spearheading high importance initiatives to integrate and optimize operations for a member organization.
Education
University of Phoenix
Dual Bachelor of Science
Skills
- Gap Analysis
- Roi Management
- Leadership
- Team Leadership
- Strategy Implementation
- Project Management
- Lean Six Sigma
- Sales Operations
- Team Building
- Coaching & Mentoring
- Marketing
- Call Centers
- Risk Assessment
- Cross-Functional Team Leadership
- Corporate Communications
- Driving Results
- Customer Experience
- Customer Service
- Business Case Development
- Strategic Partnerships
- Relationship Building
- Process Improvement
- Telecommunications
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