Beau Phan

About Beau Phan

I\'m a young administrative professional with a passion for higher education and administration with a Bachelor of Science in Psychology. I have a combined three years of experience in office administration, project management, and customer service. Additionally, I have a background in the medical field with a combined 1.5 years of nursing assistant experience at Mass General Hospital, Newton Wellesley, and West Roxbury Veteran Affairs. I have helped coordinate and manage large teams with higher-ups while having a background in customer service Some examples include:• As a office assistant at Boston College, I worked with two different residential directors and teams of residential assistants over the course of two years to coordinate scheduling, manage larger and smaller scale projects within the residential hall, and created promotional materials• As a dining aide at Boston College, I worked to maintain a high level of customer service as a part-time employee while assisting with the duties of full time staff and management to achieve necessary actions• As a nursing assistant at Newton Wellesley, I coordinate patient care and assessment with assigned nurses while engaging in medication management, vital sign assessment, and overall patient safety and infection controlI get excited about opprotunities where I get to promote efficiency and equity by supporting necessary actions of different team members to work towards deliverables. Moreover, I have developed strong organizational abilities and critical thinking through my undergraduate studies, such as the ability to analyze research and general social psychology applications. I am hoping to work with like-minded individuals as we strive to make higher education more accessible.I love connecting with offices within higher education and medicine, student affairs, and overall administration and am searching for potential job opportunities within such fields.

Experience

1. Patient Resource Navigator

   High Point & Affiliated Organizations

   Jul 2024 — Present · Brockton, MA, US

   Works to support open access model for screening and assessment for mental health, substance use, and co-occurring treatment services within the CBHC service model- Provides initial screenings and assists patients and families with accessing CBHC services- Assist patients with intake paperwork and ensure proper release and consent forms are complete - Participates in patient outreach and engagement to support access to treatment- Coordinates patient transportation services as needed- Provides care coordination and discharge planning activities to support transitions of care- Maintain and document collateral contacts with other providers as needed, including, but not limited to primary care physicians, probation, parole, DCF, family members, natural supports, etc- Coordinate with local Emergency Service Provider for concerns related to imminent psychiatric risk and hospitalization, referral support for CBHC core services, and follow-up- Engage in community outreach activities as needed- Providing security support for the program to monitor patients and staff safety as a part of their duties

Education

• Boston College

  Bachelor of Sciences - BS

  2019 — 2023

• University of Massachusetts Lowell

  Master of Education - MEd

  2024 — 2026