Beau Henneberry

Commercial Account Manager @Royal Flush Plumbing

US

Conducted customer follow-ups to ensure satisfaction, resolve issues, and maintain long-term client relationships.• Partnered with plumbers and field technicians to create accurate estimates and deliver timely service solutions.• Built and maintained strong customer relationships, turning frustrated clients into satisfied, repeat customers.• Handled customer complaints with honesty and professionalism to build trust and retain business.• Went the extra mile to provide solutions, ensuring customer satisfaction through proactive support and clear communication.• Utilized LinkedIn and social platforms to identify prospects, generate leads, and expand business reach.• Troubleshot customer concerns, explained solutions clearly, and stayed calm and composed in high-pressure situations.• Generated leads through door-to-door, business-to-business, and cold calling efforts, consistently driving new customer opportunities