Beatriz Tellez-Tapia
Patient Scheduling Coordinator @Speech Improvement Center
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WORK HISTORY
Patient Scheduling Coordinator @Speech Improvement Center
Norwalk, CA, US
Detail-oriented Patient SchedulingCoordinator with a strong background in administrative support, scheduling, and customer service. Experienced in managing patient appointments, coordinating office operations, and ensuring a seamless experience for both patients and healthcare providers. Adept at handling insurance verifications, maintaining accurate records, and optimizing workflow efficiency. Passionate about providing excellent service and fostering a positive environment in healthcare settings.• Schedule and confirm patient appointments while optimizing provider availability.• Serve as the primary point of contact for patient inquiries and office communication.• Verify insurance coverage and assist with billing-related questions.• Maintain accurate patient records in compliance with HIPAA regulations.• Support front desk operations, including check-ins and documentation processing.
EDUCATION
Shasta Community College
Associate of Arts - AA
California State University-Long Beach
Bachelors of Arts
Shasta High School
9-12
ABOUT BEATRIZ TELLEZ-TAPIA
With over four years of experience in office administration, I have developed a strong foundation in organizational management and project coordination across various industries, including automotive and education. In my most recent role as an Administrative Assistant at Ganas Auto, I oversaw the daily operations of a 12-member team, managed vehicle repair orders, handled invoicing, and ensured cross-departmental communication ran smoothly. My ability to manage time-sensitive tasks, monitor team performance, and maintain accurate records directly contributed to the efficiency of the shop. Additionally, my role as a Student Assistant at CSULB equipped me with valuable skills in scheduling, customer service, and office support. I regularly assisted department heads with managing sensitive information, organizing events, and handling administrative tasks. These experiences have not only enhanced my attention to detail and multitasking abilities but have also strengthened my ability to collaborate with diverse teams. I’m passionate about utilizing my administrative skills to improve processes, streamline operations, and ensure efficiency in any work environment
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