Beatrice M.
EHR Analyst | Experienced IT Ops & Cloud Admin Specialist
- Role
- Application Analyst at Geisinger
- Location
- Nanticoke, PA, US
- LinkedIn followers
- 500 followers
About Beatrice M.
With 10 years of IT and cybersecurity experience, I specialize in EHR Systems and building user focused solutions that make an impact on everyday experiences, while keeping a focus on clear documentation and data retention. My background includes network management, device configuration, Microsoft server administration, security policy writing, and end-user training across diverse environments. I’m known for improving system reliability and collaborating with teams to keep technology running smoothly. Alongside IT, I’ve built a strong interest in UX writing and UX research. Completing the Google UX Design Certificate and developing a Notion-based portfolio, I focus on human-centered design, usability, and accessibility. Writing technical documentation, training materials, and security policies sparked this shift—I’ve seen firsthand how clarity improves trust, adoption, and the overall user experience. I bring a unique blend: deep technical expertise in IT infrastructure and cybersecurity, plus emerging skills in UX writing, content design, and user research. I’m open to both **IT/cybersecurity roles** where my experience strengthens system reliability and security, and **remote UX opportunities** where I can apply writing, research, and accessibility skills to improve digital experiences. Core strengths- IT support, systems troubleshooting & cybersecurity best practices - Technical writing, documentation & training for non-technical audiences - UX writing, research, usability & accessibility - Cross-team collaboration across technical & non-technical stakeholders
Experience
Application Analyst
Jan 2026 — Present
Education
University of the People
Bachelor's degree, Computer Science
Luzerne County Community College
Associate's degree, Psychology
2019 — 2021
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