Beatrice Dizon

About Beatrice Dizon

As an Account Manager, I believe that a company\'s success is intrinsically linked to the success of its customers. I prioritize cultivating strong client relationships by thoroughly understanding their needs, addressing challenges with professionalism, and driving meaningful product adoption. My experience includes delivering tailored reports, leading product demonstrations, and identifying opportunities for upselling and cross-selling. I hold a Bachelor\'s degree in Sociology with a Minor in Economics from San Jose State University. Since 2020, I have built my career in Customer Success, starting as a Specialist and progressing into an Account Manager responsible for the Midwest and Canada regions. I’ve partnered closely with Customer Success teams and resellers to improve customer retention, manage renewals, and drive revenue growth. Beyond my professional life, I’m passionate about rock climbing, dancing, and discovering new restaurants. I enjoy connecting with people and learning from their experiences.

Experience

1. Account Manager

   Flashbay

   Nov 2023 — Present · Mountain View, CA, US

   As an Account Manager for the world’s leading B2B supplier of logo-branded promotional technology products, the role demands quick decision-making and strong multitasking abilities as the primary point of contact for customer inquiries. Responsibilities include converting warm inbound leads into clients, nurturing relationships within an existing customer portfolio, and accurately managing and developing the pipeline through its own unique CRM system to ultimately pursue sales targets.

Education

• San José State University

  Bachelor's Degree, Sociology; Minor in Economics

  2015 — 2019

• PAREF Woodrose School

  High School Diploma

  2011 — 2015