Beatrice Chen
Regional General Manager, Hilton Hotels & Resorts | Creating World-Class Guest Experiences & Driving Service Excellence
- Role
- Regional General Manager at Hilton San Francisco Union Square
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Beatrice Chen
As a Regional General Manager at Hilton Hotels, I lead multi Property operations across the Northern California region, with a focus on luxury service delivery, operational excellence, and long-term brand strategy. With over 19 years of hospitality leadership experience across the U.S. and Asia-Pacific, I bring a global perspective to regional management, overseeing a portfolio of Hilton brands from urban business hotels to resort destinations. My role extends beyond operations I work closely with ownership groups, development teams, and cross Functional leaders to ensure every property delivers not only profitability but also an exceptional guest experience. I believe the heart of hospitality is human connection, and I take pride in building teams that reflect trust, agility, and customer obsession. Passionate about sustainability, women in leadership, and digital transformation in hospitality, I’m always looking to connect with professionals who are redefining what modern service means in a post Pandemic world.
Experience
Regional General Manager
Hilton San Francisco Union Square
Jan 2024 — Present · San Francisco, CA, US
Oversee operations, sales, and guest experience across multiple Hilton properties in the San Francisco regionLead strategic initiatives to boost market share and revenue growthCollaborate with cross-functional teams to drive sustainability and innovation in hotel services
Education
Cornell Peter and Stephanie Nolan School of Hotel Administration
Master of Hotel Management
2005 — 2006
Boston University School of Hospitality Administration
Bachelor of Hotel Management
2002 — 2005
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.