Beanzie Coogan
Sciton Customer Support
- Role
- Customer Service Manager at SCITON
- Location
- Sunnyvale, CA, US
- LinkedIn followers
- 500 followers
About Beanzie Coogan
Program Management | Product Line Management | Project Management | Customer Service | CRM | Operations | Team Development & Leadership | Failure Analysis (Manager and Analyst)| Root Cause, Corrective/Containment Actions |HALT/HASS | SPC | CPI | Gage R&R | Six Sigma | 5S | NPI | FMEA | Green Mile/Product Obsolescence | Training and Development | International Business Environments/ U S Navy Veteran A natural leader that will not shy away from the unpleasant responsibilities. Bring a wealth of experience and knowledge of customer support and interaction. The liaison between the customer and the decision making entities within the organization. Create a mutually supportive environment where success is able to thrive. Expertise includes:• Excellent presentation skills with an international perspective• Works exceptionally well in a team environment as well as an individual contributor• Able to negotiate disputes within diverse organizations • Exceptional communication skills• International management experience• Well versed in Failure Analysis process including “8D” and the “Seven Step process”.
Experience
Customer Service Manager
May 2019 — Present · US
Skills
- Design of Experiments
- Manufacturing
- Product Development
- Labview
- Laser
- Product Management
- Process Improvement
- R&D
- Cross-Functional Team Leadership
- Six Sigma
- Optics
- Photonics
- Engineering
- Fiber Optics
- Management
- Engineering Management
- Lean Manufacturing
- Semiconductors
- Electronics
- Metrology
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