Breanna Mercer
Senior Talent Acquisition Specialist @One Call
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WORK HISTORY
Senior Talent Acquisition Specialist @One Call
US
As a Talent Acquisition Specialist at One Call, I lead full-cycle recruitment across a wide range of functions—including Clinical, Operations, Finance, C-Suite, Product, IT, and more.Beyond day-to-day recruiting, I’ve built and managed a company-wide internship program.
EDUCATION
The University of Dallas
BA, Political Philosophy
ABOUT BREANNA MERCER
I am a Talent Acquisition professional with deep experience supporting enterprise hiring across Clinical, Operations, Finance, Product, IT, Customer Experience, and Corporate functions. I focus on aligning recruitment strategy with organizational priorities, strengthening decision-making through data, and building hiring processes that support long-term workforce stability.My work has contributed to measurable improvements across the talent lifecycle. This includes reducing agency spend by more than $1M through disciplined sourcing strategies, increasing retention by enhancing screening rigor and touchpoint structure, and improving hiring-manager alignment through defined SLAs and consistent communication frameworks. I support leadership and executive-level searches by developing calibrated role profiles, refining evaluation criteria, and delivering clear, insight-driven candidate recommendations.I apply an operational mindset to recruiting. I’ve enhanced internship program components through curriculum refinement and expanded external partnerships, strengthened documentation standards across intake forms, interview guides, offer templates, and SOPs, and improved cross-functional communication between Recruiting, HR, and key business units.My approach emphasizes partnership, precision, and strategic clarity. I aim to ensure every hiring decision reflects both immediate business needs and long-term organizational goals while delivering a consistent, professional, and data-informed candidate experience.
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