Bea Baechle

Transformational Change Management Professional

Role
Customer Experience Strategic Change Management Manager at Cisco
Location
San Jose, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Bea Baechle

I\'m a dedicated change agent focused on the adoption of transformational change across targeted audiences to meet business outcomes. My collaborative, transparent and roll-up-your-sleeves energy to meet program targets are valuable skills for any team. I have strategic program management, change management, stakeholder engagement and communications planning expertise combined with the ability to craft and deliver crisp content to support program goals. PROFESSIONAL AWARDS Multiple Cisco Connected Recognition awards 20••••20 Cisco Transformation Portfolio Accelerate Award FY2015, Cisco CAP award 2013, 2014 IABC Bay Area Best Awards of Excellence and IABC Silver Six Award of Excellence Dalton Pen Award of Merit Joey Award of Excellence, promotional writing

Experience

  1. Customer Experience Strategic Change Management Manager

    Cisco

    Aug 2021 — Present · San Jose, CA, US

    I\'m a change management manager at Cisco, focusing on the people side of Cisco Customer Experience Success Tracks offers. To ensure that Cisco\'s internal stakeholders understand how to sell and support new Success Tracks offers, I assess the impact of change for each role community. I then complete a stakeholder analysis, create a change management strategy for role-based communication and training, and execute on the plan so our stakeholders can adopt the changes.

Education

  • Marquette University

    B.A.

  • San Jose State University

    Marketing Communications Certificate

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Bea Baechle — Customer Experience Strategic Change Management Manager at Cisco in San Jose, CA, US | Unifers