Gibney

Experience

1. Chief Operating Officer

   Daggerhart Lab

   May 2024 — Present

   Manage an all-remote, Agile web development agency with a staff of between 12 - 20 employees and contractors, depending on project needs- Act as a Project Manager and Coordinator across all projects- Prepare employee and contractor payments- Prepare client billing- Project Manage all internal company projects such as preparation and participation in Drupal Community activities such as training sessions, sponsorship, and overall attendance- Managed the design, build and launch of our company website- Manage all marketing efforts including updates to our website as new pages are created, as well as writing and posting of all social media and non-technical blogs- Successfully wrote, distributed, and implemented 48 Standard Operating Procedures which have increased both accuracy and efficiency across all departments and projects- Manage all aspects of hiring including writing job posts, posting them, organizing candidates, scheduling interviews, writing interview questions, and following up with all candidates- Manage all employee and contractor documentation, onboarding, training, and offboarding- Act as a liaison between the employees/contractors and upper management when it comes to financial and administrative issues such as time-off requests, interpersonal challenges, rate changes and raises- Perform SEO audits for our website, as well as our client\'s websites on an as-needed basis, utilizing industry and accessibility standards and SEMRush- Perform QA (Quality Assurance) for all internal and client-facing documentation and deliverables.

Education

• State University of New York at Fredonia

  Bachelors

  2000 — 2004