Brandon Williamscraig
International Enterprise Customer Success Executive. Across industries over twenty years at the Director-level. C-suite leadership consulting for communications, culture-building, and mission integration.
- Role
- Enterprise Customer Success Manager at Learning Pool
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Brandon Williamscraig
A recognized expert in communications, mission integration, program and project management, eLearning and remote/virtual work environments, learning and development, and change management, I help teams get well prepared and across the finish line through consultation and community building with all stakeholders. My extensive background in culture-making, each level of liberal arts education, curriculum design, and performance improvement is particularly valued by the C-level clients with whom I have enjoyed working as a management consultant.I bring to the table a depth of executive experience as well as understanding gleaned from facilitating diversity, equity, and inclusion learning, as well as teaching graduate-level psychology and supervising research. I originated and offer Conflict Done Well (tm) at the enterprise level to evolve next-level leadership and teamwork through somatic mindfulness, social-emotional learning, and increased productivity. I also teach at the graduate, undergraduate, and secondary levels.Specialties: supervision and management; learning systems and designed development; transforming businesses and groups into high-yield/lower stress professional communities through Conflict Done Well and dynamic communication; third-party-neutral ADR and facilitation of non-adversarial resolution through both mediation and negotiation; agile and sustainable administration, ensemble creation, and team building; communications and performance. I offer strong relationship management skills, most often developing influence, cultivating inspiration, and making a demonstrably positive impact by approaching clients from a longer term partnership worldview. I am known to be a dynamic humanist and communication coach at all levels, using different approaches to deliver sustainable all-win results that routinely surpass expectations.
Experience
Enterprise Customer Success Manager
Jun 2023 — Present · Dallas-Fort Worth, TX, US
Education
Pacifica Graduate Institute
Master of Arts (M.A.)
2001 — 2003
Jesuit Dallas
High School Diploma
1983 — 1987
Pacifica Graduate Institute
Doctor of Philosophy (PhD)
2003 — 2010
The University of Dallas
Bachelor of Arts (BA)
1987 — 1991
Skills
- Conflict Resolution
- Leadership Development
- Public Relations
- Social Media
- Strategic Planning
- Psychology
- Community Outreach
- Community Development
- Microsoft Office
- Program Management
- Curriculum Development
- Event Planning
- Editing
- Higher Education
- Negotiation
- Mediation
- Writing
- Curriculum Design
- Event Management
- Facilitation
- Executive Coaching
- Non-Profits
- Public Speaking
- Leadership
- Volunteer Management
- Training
- Supervisory Skills
- Community Building
- Administration
- Workshop Facilitation
- Business Development
- Fundraising
- Community Engagement
- Organizational Development
- Blogging
- Nonprofits
- Staff Development
- Team Leadership
- Program Development
- Team Building
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