Brandon Williams

About Brandon Williams

Results-driven Area Manager II with 25+ years of enriched leadership experience…

Experience

1. Area Manager

   Amazon

   Jul 2021 — Present · Houston, TX, US

   Computer Skills: Leveraged data analysis tools to identify trends in delivery quality metrics, leading to a 15%+ improvement in third-party business performance. Utilized electronic systems for data processing, forecast reviews, and shift planning, ensuring optimal productivity. Decision Making: Developed action plans based on data analysis and strategized business plans for third-party delivery service providers. These decisions led to a significant decrease in controllable misses and increased the efficiency of service delivery by 20%. Oral Communication: Regularly presented performance trends and business strategies to third-party business owners, effectively communicating complex data and plans. Coordinated with cross-functional teams of engineers, technicians, contractors, and subcontractors, ensuring seamless project delivery. Reasoning: Reviewed work forecasts and developed shift plans to meet overall building objectives. The ability to analyze and interpret complex data led to consistently achieving 95% customer orders delivered on time, greatly enhancing customer satisfaction. Written Communication: Documented and shared strategies, action plans, and performance trends with stakeholders. This effective written communication helped in the seamless coordination of activities and in maintaining high standards of project delivery. Leadership: Led and trained a team of over 90 warehouse associates, ensuring the area\'s top-quality performance. Developed new Area Managers, which resulted in improved efficiency in customer order fulfillment. Accomplishments: Successfully coordinated with multiple stakeholders to deliver seamless projects. Developed and implemented strategic plans leading to significant performance improvements. Led a large team to consistently achieve 93% on-time delivery of customer orders, significantly enhancing customer experience.

Education

• Columbia Southern University

  Bachelor of Business Administration (BBA), Information Technology

  2010 — 2013

• Columbia Southern University

  Master of Business Administration (MBA), Project Management

  2014 — 2016

Skills

• Security
• Top Secret
• Military Training
• Military Experience
• Microsoft Office
• Operational Planning
• Training
• Force Protection
• U.s. Department of Defense
• Military
• Leadership
• Military Operations
• Army
• Security Clearance
• Dod
• National Security
• Information Assurance
• Command
• Defense