Brian Spence

Experience

1. Engineering Manager

   Netsmart

   May 2021 — Present

   Engineering Manager Netsmart Homecare EHR\\\\n\\\\nEngineering Lead for a Home Health and Hospice EHR supporting 320+ clients, managing 24 Engineers, including 21 offshore. Fully integrated solution supporting patient intake, scheduling, billing, documentation, and more. Solution includes mobile with iPad, iPhone, and Android phone applications.\\\\nIntegrated into Netsmart’s CareFabric and non-Netsmart interoperability solutions.\\\\n\\\\nMultiple Agile teams running a traditional Scrum processes for SAAS clients as well as Self-Hosted instances\\\\n\\\\nCommitments delivered\\\\n* Regulatory requirements delivered on time for Hospice and Home Health changes in 2021 and 2022\\\\n\\\\nNew Processes Implemented\\\\n* 24x7 Support and Incident Management\\\\n* Escalation and backlog prioritization\\\\n* Backlog Grooming\\\\n\\\\nOperational Successes\\\\n* Delivery of 257 Features in six months following team reduction\\\\n* Improved solution quality, reducing incoming defects by 20% in the six months after team reduction\\\\n* Reduction of total defect backlog by 16% in the six months after team reduction\\\\n* Reorganized team, reducing team size by 4 FTEs\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

• Kansas State University

  B.S., Finance

  1992 — 1997

Skills

• Management Consulting
• Business Process
• Itil
• Program Management
• Sdlc
• Process Engineering
• Management
• Saas
• Business Analysis
• Process Development
• Project Management
• Vendor Management
• IT Strategy
• Agile Methodologies
• Integration
• Process Improvement
• Governance
• Project Management Office (Pmo)
• Software Project Management
• Software Development Life Cycle (Sdlc)
• Agile
• Business Process Improvement
• IT Management