Paul A.
Account Manager @Cdev Lightspeed Development
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WORK HISTORY
Account Manager @Cdev Lightspeed Development
Montreal, QC, CA
I manage high-value client relationships for a real-time digital platform developed by CDEV Lightspeed Development. While the environment is fast-paced and user-driven, my core responsibilities mirror those of a B2B account manager: retention strategy, issue resolution, client engagement, and lifetime value growth. I work cross-functionally with internal development and operations teams to ensure seamless platform experiences and long-term client satisfaction. This role builds on my prior work in high-touch support and outbound outreach, now focused on scalable client success in a performance-based environment.
EDUCATION
University of San Carlos
Bachelor’s Degree
SKILLS
ABOUT PAUL A.
I\'m a sales-minded operator with 15 years of experience driving B2B growth, client acquisition, and customer experience delivery across outsourcing, SaaS-adjacent, and platform environments. My path started in persuasive support roles with enterprise tech and publishing clients, discussing revenue outcomes, resolving issues, and building trust under pressure. From there, I evolved into managing global accounts, co-founding a BPO, closing six-figure consulting deals, and overseeing VIP portfolios in performance-driven digital platforms. Whether leading a sales team, launching new verticals, or reactivating dormant revenue, I bring the mindset of a builder, the discipline of an operator, and the empathy of someone who’s been both frontline and founder. Currently based in Montreal and working in account management, I’m expanding my network across tech, services, and customer success sectors.
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