Braulio Cortes
Director, IT Service Delivery & End User Support Services
- Role
- Director, IT Service Delivery and End User Support Services at Serco
- Location
- Winchester, VA, US
- LinkedIn followers
- 500 followers
About Braulio Cortes
Experienced, self-driven IT leader with over 24 years of progressively responsible…
Experience
Director, IT Service Delivery and End User Support Services
Mar 2023 — Present · Herndon, VA, US
Education
Montgomery College
Associate of Arts (AA), General Studies
2005 — 2007
Army Senior Leadership School
Army Leadership
2001 — 2001
Army Primary Leadership Development School
Army Leadership
1992 — 1992
Liberty University
Bachelor of Science (BS), Interdiciplinary Studies: Management Information Systems and Business
2011 — 2013
Army Licensed Practical Nurse School
LPN License, Nursing Education
1994 — 1995
CSC Accelerated Leader Program
Certification, Information Technology Leadership
2011 — 2013
Skills
- IT Operations Management
- Technical Leadership
- Strategic Planning
- Motivated Self-Starter
- Thrives on Challenges
- Enterprise Software
- Enterprise Architecture
- Active Directory
- Windows Server
- Problem Solving
- Process Improvement
- Vmware Esx
- Software Documentation
- Team Leadership
- Communication Skills
- Information Technology
- Network Design
- Backup Solutions
- Public Speaking
- Citrix
- Vmware
- Windows
- Visio
- Team-Oriented
- Army
- IT Service Management
- Management
- Active Dod Secret Clearance
- Enterprise Print Solutions
- Windows System Administration
- IT Strategy
- Disaster Recovery
- Presenter
- Itil Certified
- Servers
- Itil
- Army Leadership Training
- Six Sigma
- Technical Support
- IT Management
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