Bertrand Cochet
Enseignant En Design d Expérience Evénementiel @Efap - École Des Nouveaux Métiers De La Communication
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WORK HISTORY
Enseignant En Design d Expérience Evénementiel @Efap - École Des Nouveaux Métiers De La Communication
Lyon, FR
EDUCATION
This is Service Design Doing
This is Service Design Doing: Essentials, Service Design
Ecole Supérieure de Communication de Lyon
Creation & Design
Université Côte d'Azur
Master's degree, Sociology and usability
This is Service Design Doing
This Is Service Design Doing: Facilitation Deep Dive, Service Design
Pierre and Marie Curie University
Expert Accessiweb en évaluation
SKILLS
ABOUT BERTRAND COCHET
Experience Strategist, for a new inclusion of the audience in the service design process (outside-in). IxD18 Organisation Team and IxDA member. Co-founder of the Service Design Network (SDN) French Chapter. Speaker, mentor, teacher, connector. Skills and expertise: experience economy, service design, ethnomethodology, emotional design, user experience design, outside-in strategy, tasks analysis, usability testing, prototyping, card sorting, conversation analysis, accessibility.
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