Brian Chettanapanich

Experience

1. Adoption Specialist

   UCLA Health

   Jul 2022 — Present

   Provide effective dissemination of information and end user engagement, acting as a change agentin the promotion of system adoption and supporting the organization towards achieving meaningful use of health information technology• Partnering with subject matter experts, operations and other applications leads to identify appropriate training & engagement methods for new enterprise initiatives • Gather detailed analysis to address adoption pain points and minimize impact by recommending engagement techniques to training leads and project leads to optimize outcome and improve end user experience• Collaborate with IT partners or leadership to train, communicate workflow updates and support end users in an effective manner• Function as primary contact for the programs by responding and addressing inquiries from end users and other enterprise IT members• Develop and maintain accurate and up-to-date standard operating procedure (SOP), policies, and other documentation pertaining to the programs• Provide go live support for implementation and engagement activities as directed• Serves as the main facilitator during Ambulatory IT Rounding with internal IT team and external business owners• Stay abreast of application/project changes by actively participating in all departmental meetings, training sessions, and other activities

Education

• California State University, Northridge

  Bachelor of Arts (B.A.), Sociology

  2012 — 2014