Benjamin Chang

Research Engineer at Georgia Tech Research Institute

Role
Technical Account Manager at Microsoft
Location
Atlanta, GA, US
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

Experience

  1. Technical Account Manager

    Microsoft

    Jul 2017 — Present · Austin, TX, US

    The Technical Account Manager (TAM) provides support delivery management of Premier issues and services designed to improve customer IT operational healthThe TAM:• Managed premier enterprise customers’ proactive & reactive support to maximize their contract and grow/improve their technology environment• Acted as the face of Microsoft to the customer and managed customer’s Microsoft relation and experience• Managed 16 premier contracts totaling up to $950K+

Skills

  • Simulations
  • Data Analysis
  • Matlab
  • Autocad
  • Leadership
  • Programming in C
  • C
  • Microsoft Office
  • Public Speaking
  • Altium Designer
  • Microsoft Excel

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Benjamin Chang — Technical Account Manager at Microsoft in Atlanta, GA, US | Unifers