Bobbi Brown

About Bobbi Brown

Customer Success leader with a proven track record of building and leading high-performing teams in complex, technical environments. At MongoDB, I manage the US Public Sector CS team as well as a part of the East CS team, where I focus on scaling strategic impact, driving operational excellence, and developing future leaders.I’ve led Customer Success teams across multiple enterprise SaaS and developer-first platforms; guiding teams through transformational growth, building operating rhythms from scratch, and owning full-lifecycle engagement from pre-sales through renewal. My leadership approach balances clear performance expectations, hands-on coaching to foster growth, and a deep commitment to cross-functional partnership.I’m passionate about creating a culture of accountability, clarity, and trust; where both customers and team members thrive.

Experience

1. Manager, Customer Success - Us Public Sector

   MongoDB

   Sep 2022 — Present · New York, NY, US

Education

• University of South Alabama

  Bachelor of Arts, Communication, Business

  2006 — 2010

Skills

• Government Contracting
• Management
• Interpersonal Communication Abilities
• Technical Writing
• Advertising
• Website Development
• Proposal Support
• Mac Os X
• Office Administration
• Sharepoint
• Training
• New Business Development
• Government Proposals
• Adobe Creative Suite
• Rfp Analysis
• Proposal Production
• Data Analysis
• Desktop Publishing
• Photography
• Public Speaking
• Marketing Research
• Event Planning
• Online Research
• Market Research
• Editing
• Rfp
• Leadership
• Newsletter Production
• Social Media
• Graphic Design
• Account Management
• Dod
• Public Relations
• Research
• Media Relations
• Organization
• Fundraising
• Windows
• Marketing
• Project Planning