Bruno Bertini
- Role
- Chief Marketing Officer at 8x8
- Location
- Miami-Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Bruno Bertini
Chief Marketing Officer at 8x8 | 2x Global Top 100 B2B CMO | Lead the Pack TOP 25 CMO…
Experience
Chief Marketing Officer
Sep 2023 — Present
Education
Massachusetts Institute of Technology
Technology, Organizations, and Innovation
2013 — 2013
Northwestern University - Kellogg School of Management
Chief Marketing Officer Program
Northwestern University - Kellogg School of Management
Generative AI: Executive Strategies to Unlock Enterprise Value, Artificial Intelligence
Universidade Presbiteriana Mackenzie
Bachelor's degree, Information Systems
2005 — 2008
Harvard Business School
Driving Digital Strategy
2018 — 2018
Cannes Lions School
CMO Accelerator Program 2021
2021 — 2021
Northwestern University - Kellogg School of Management
Digital Marketing Strategies: Data, Automation, AI and Analytics
Uninove - Universidade Nove de Julho
Bachelor's degree, Computer/Information Technology Administration and Management
2005 — 2008
Cannes Lions School
CMO Accelerator Program 2022
2022 — 2022
Northwestern University - Kellogg School of Management
Business Analytics: Decision Making with Data
Pontifícia Universidade Católica de São Paulo
Bachelor's degree, Computer Science
2003 — 2005
London Business School
Brand Management: Aligning Business, Brand and Behaviour
2020 — 2020
Skills
- Speech Recognition
- Customer Experience Management
- Pré-Vendas
- Customer Service
- Workforce Management
- Sip
- Gestão
- Application Frameworks
- Sistemas Ivr
- Genesys
- Gestão De Produtos
- Sales Operations
- Pre-Sales
- Financial Analysis
- Architecture
- Cti
- Consultants
- Acd
- Telecomunicações
- Pmo
- Experiência Do Cliente
- Telecommunications
- Strategic Planning
- Sip (Protocolo De Iniciação De Sessão)
- Saas
- Centrais De Atendimento
- Gestão De Relação De Clientes
- Consulting
- Multimedia
- Avaya
- Call Center
- Computer Telephony Integration
- Customer Experience
- Ivr
- Consultoria
- Contact Centers
- Computação Em Nuvem
- Planejamento Estratégico
- Social Media
- Centros De Contato
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