Bijan C.
AI Platform Architect – Leading Teams to Build Scalable AI Products
- Role
- Technical Lead Engineer - Ai Ml Platform at SurveyMonkey
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Bijan C.
AI platform technical lead with 20+ years building and scaling production ML/AI systems. Lead teams of 15+ engineers, driving $25M+ annual revenue and nine-figure impact through marketplace optimization and LLM-powered products. Expert in AI platform architecture, large-scale inference, cost optimization, experimentation, and Bayesian modeling. PhD (Duke), Postdoc (Harvard). 50+ peer-reviewed papers (2,600+ citations, h-index 22).
Experience
Technical Lead Engineer - Ai Ml Platform
Dec 2024 — Present · Washington, DC, US
Technical owner of “Build with AI” the company’s primary AI-driven revenue product.• Own technical strategy, architecture, and roadmap for flagship AI product; partner with execs on company-wide AI strategy, build-vs-buy, LLM selection, and inference cost modeling.• Led executive-sponsored delivery of SurveyMonkey’s first public MCP server and Anthropic Claude connector, directing Engineering, Data Science, Product, Security, and Infrastructure; established the enterprise LLM integration pattern.• Lead ML teams: quarterly planning, resource allocation, hiring; drive cross-functional programs across Engineering, Product, Data, Security, and Infrastructure.• Maintained multi-tenant AI inference platform (real-time and batch, versioned deployment, canary, SLOs) across 30+ ML services, prompt optimization, model routing, and scheduling.• Established ML governance (best practices, risk reviews); own incident response and on-call for mission-critical AI services.• Designed and implemented SurveyMonkey CoPilot, a GenAI-powered survey creation and analytics assistant.
Education
Duke University
Doctor of Philosophy (PhD), Modeling Complex Processes
Harvard University
Post Doctoral Fellow, Data Science, Image Processing
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