Marlene Bauer
VP Professional Services @Rldatix North America
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WORK HISTORY
VP Professional Services @Rldatix North America
Chicago, IL, US
Build and manage professional services division responsible for deploying and customizing company software solutions; manage customer success, renewal and support functions
EDUCATION
Northwestern University - Kellogg School of Management
MBA, Finance, Economics, Int'l Business
SKILLS
ABOUT MARLENE BAUER
Seasoned executive with an outstanding track record of building, managing and delivering high-value consulting, professional services and customer success organizations, and achieving profitability as well as customer satisfaction- Highly analytical professional with superior communication skills; ability to be hands-on while maintaining strategic view- Broad base of competencies including P&L management; general management; consulting / professional services management; on-demand / SaaS and cloud services development; customer success; program/project management; process design; system implementation; consulting, teaching, coaching, and facilitation; management of high-performing teams; sourcing; contract drafting, negotiations and management; vendor management; financial analysis, modeling and valuations; budgeting and financial control- Experience with startup, early stage and mature organizations
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