Baudhayan Lahiri

About Baudhayan Lahiri

A skilled Techno-Management Consultant with over 23 years experience, having delivered complex IT infrastructure programs in client-facing roles across various geographies which includes India, UK, Hong Kong, Singapore, China, Australia, Switzerland, France and Brazil.Currently wearing 2 hats – 1. Program Manager – Transitions & Transformations (Network, Security, Cloud, AI): Lead strategic, complex transition and transformation initiatives across global IT and business operations. Drive automation, optimizing processes to deliver measurable outcomes such as cost reductions, efficiency improvements, & seamless stakeholder engagement. Project Director: Heading the Digital Experience Center - a state-of-the-art facility hosting multiple Digital and Futuristic elements including Ambience Automation and Virtual Reality experience in addition to content production. Experience:1. Proven ability to lead strategic initiatives and achieve client goals.2. Experience stabilizing troubled programs.3. Deep knowledge of cloud and on-premises IT solutions.4. Sound knowledge of IoT, Automation and Instrumentation related technologies.Skills:1. Decisive and strategic leader with agility to adapt to change.2. Effective communicator who builds strong relationships.3. Improves efficiency and reduces costs through agile delivery processes.4. Subject Matter Expert in knowledge transfer and onboarding processes.5. Adept video editor and content creator helping present clear communication to executives.Overall:Baudhayan is a highly skilled consultant with a proven track record of success and loves connecting with people across all levels. He is qualified to lead complex IT programs and deliver excellent customer service. He is an excellent Speaker and Presenter. He can Transform your Ideas to Innovative Solutions!

Experience

1. Program Manager - Global IT Infrastructure Transitions and Transformations

   Orange Business

   Apr 2022 — Present · Navi Mumbai, IN

   Technical Consulting, Pre-Sales Support, Transition, Transformation, Program, Delivery and Account Management of IT Infrastructure programs for international clients. Have also played a pivot role in retention and growth of new logos. Skilled in cross-functional leadership, governance, escalation management, and mentoring teams ensuring timely delivery aligned with strategic objectives. Adept at managing vendor relationships, facilitating procurement, and providing technical consulting during pre and post-sales cycles.

Education

• University of Mumbai

  Higher Secondary Certificate (12th Standard) - HSC, Science

  1994 — 1996

• University of Mumbai

  Bachelor of Science in Technology (B.Sc - Tech), Electronic Instrumentation

  1999 — 2002

• Project Management Institute India

  Agile Certified Practitioner - Trained, 21 hours of Agile Training (PDU's)

  2019 — 2019

• Project Management Institute India

  Project Management Professional - Trained, 35 hours of Project Management Training (PDU's)

  2010 — 2010

• Orange Business Services

  Synergy Practitioner, Project Management

  2014 — 2014

• NIIT

  GNIIT, Systems Management

  1996 — 2000

• Central Board of Secondary Education

  Senior Secondary Certificate (10th Standard) - SSC, Science, Mathematics, Social Science, English Literature, Hindi Literature, Economics

  1989 — 1994

• University of Mumbai

  Bachelor of Science (B.Sc.), Physics

  1996 — 1999

Skills

• Team Management
• Prince2
• Transition Management
• Service Management
• Outsourcing
• IT Infrastructure Consulting
• IT Service Management
• Change Management
• Data Center
• Active Directory
• Information Security
• Linux
• Pmo
• Pmp
• Firewalls
• Microsoft Exchange
• IT Outsourcing
• Integration
• Project Portfolio Management
• Security
• Servers
• Crm
• Itil
• Information Security Consulting
• Testing
• Consulting
• Client Relationship Building
• Service Delivery
• Technical Support
• Global Delivery
• IT Strategy
• Management
• Incident Management
• Network Administration
• Project Management
• Pre-Sales
• Infrastructure
• IT Management
• Project Delivery
• Troubleshooting