Ramesh Battu

About Ramesh Battu

9+ years of experience implementing Sales and Service modules of Oracle Engagement Cloud and Oracle Field Service (OFS). Specialises in configuration, design, administration, analysis, upgrades, and release testing across diverse industries, including Aerospace, Data Management, Networking & Communications, Defence and Energy, Resources.• Led the team of 11 people and motivated and mentored cross-functional teams to ensure effective collaboration and productivity. Implemented the Greenfield environment for Fusion Service and Field Service modules.• Act as the main point of contact for clients and internal stakeholders, providing updates and addressing concerns promptly• Fusion Service module greenfield implementation, Configuration and Administration.• Oracle Field Service (OFS) module greenfield implementation.• OFS integration with Oracle Service logistics and Inventory Management.• Oracle Fusion service cloud integrations with Oracle Field Service, Oracle Projects, Contract management and other client legacy applications.• Opportunity Management, Sales Automation, Setup & Maintenance and Territory Management.• Service module Implementation, Engagement Cloud Service Request functionalities.• Configuration and Extensibility (Object Customisations using Application/Page Composers).• Integrating engagement cloud applications with 3rd party systems and SAAS.• Migrated a large volume of data from legacy systems using the EDLC process.• File Import for Sales, Service and Subscription management objects.• Worked extensively on Application Security, User Roles Management, and Predicates & Data policies for standard and custom objects.• Groovy Scripting.• Experience in building analytics and BI reports, Analysis, and Dashboards.• Understand Business requirements and create solution designs and effort estimates.• Certified in Oracle Sales and Service Cloud (B2B).

Experience

1. Senior Consultant

   Deloitte

   Jun 2024 — Present · Hyderabad, IN

Education

• Gowtham Junior College

  MPC, Mathematics

  2009 — 2011

• Jawaharlal Nehru Technological University

  Bachelor of Technology (B.Tech.), Electronics and Communications Engineering

  2011 — 2015