Vivek Batra
National Head – Collections @ Godrej Capital | Purpose-Driven Collections | No Chaos. No Noise. Just Clarity, Grit & Execution | Actively Upskilling in Agentic AI & Digital Recovery Tools
- Role
- National Collections Head at Godrej Capital
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Vivek Batra
I don’t manage teams—I create systems where performance becomes a habit.”With 18+ years across ICICI, Bajaj Finserv, Cholamandalam, DHFL, and now Godrej Capital, I’ve scaled and revived collections across business loans, SME, home loans, LAP, and commercial vehicles — delivering real results like NPA reduction from 9% to 97.5% collection efficiency.Today I lead nationwide Collections for Unsecured Business Loans at Godrej Capital (₹4500 Cr AUM, ₹400 Cr delinquent pool).I’m deliberately upskilling in Agentic AI, digital voice bots, and predictive analytics because I’ve seen first-hand how traditional field intensity can be supercharged with technology. The leaders who will win the next decade are those who combine deep operational grit with these new tools.My focus remains the same: building warrior teams that own the mission, deliver clarity and results, and treat borrowers with respect while protecting the portfolio.Let’s rewrite how India collects — with courage, culture, and smarter systems.Open to conversations on collections transformation, fintech innovation, and high-growth opportunities.
Experience
National Collections Head
May 2025 — Present · Pune, IN
Assumed the position of National Collections Head (Unsecured).
Education
Partap public school
+2, Commerce
2000 — 2002
Kurukshetra University
MBA, Finance & Marketing
2005 — 2007
Skills
- Credit Risk
- Strategy
- Finance
- Capital Markets
- Banking
- Risk Management
- Team Management
- Management
- Credit Cards
- Financial Risk
- Marketing Strategy
- Financial Analysis
- Commercial Banking
- Recruiting
- Cross Selling
- Financial Services
- Crm
- Analysis
- Portfolio Management
- Loans
- Auditing
- Credit Analysis
- Accounting
- Vendor Management
- Training
- Branch Banking
- Team Leadership
- Relationship Management
- Cross Functional Relationships
- Trade Finance
- Business Planning
- Cross Functional Team Building
- Business Development
- Program Management
- Wealth Management
- Credit
- Retail Banking
- Mis
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