Gaurav Batra

Customer Service Professional and overall having more than 10 years experience in Service Operations

Role: Senior Manager at Tata Play Ltd
Location: New Delhi, DL, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Gaurav Batra

Certified Data Science Practitioner with 12 years of Experience in Consumer Service…

Experience

Senior Manager
Tata Play Ltd
Mar 2023 — Present · Delhi, IN

Education

Murlidhar D.A.V. PUBLIC SCHOOL, Ambala City
Higher Secondary, Non-medical
2005 — 2007
Kurukshetra University
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering
2007 — 2011
Accredian
Certificate in Data Science Foundation, Business/ Data Analyst
2019 — 2020

Contact information

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Work email
•••••@tataplay.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Tata Play Ltd

Entertainment Providers · 5.8K employees · Windsor, Mumbai Mumbai, India

Tata Play Limited (formerly known as Tata Sky Limited) was incorporated in 2001 and commenced its Direct-To-Home (DTH) operations in 2006. Tata Play is part of the Tata Group and is a market leader in the DTH sector. It is also one of India’s leading content distribution platforms, offering both Pay TV and OTT services. Tata Play offers over 50 platform services, available for an additional monthly fee. New broadcast channels and platform services across various genres and languages are regularly added to the DTH offering, enriching the entertainment experience for viewers. To extend this experience beyond the television screen, the Tata Play mobile app enables subscribers to access live TV channels on the go, ensuring seamless entertainment anytime, anywhere. In 2019, Tata Play ventured into OTT aggregation with the launch of Tata Play Binge—an innovative platform that brings together diverse and popular OTT apps on a single user interface. It offers the convenience of a single subscription and unified payment, and is accessible across all devices, including smartphones and connected TVs. To make entertainment even more convenient and consumer-friendly, Tata Play introduced Tata Play Binge Combos — a bundled offering that integrates the best of DTH channels and OTT apps into one seamless pack for subscribers. With a pan-India footprint, Tata Play has invested in advanced digital infrastructure to deliver superior technology services. It operates 24x7 high-end call centres in 12 languages across the country, staffed by multilingual customer service associates to ensure professional and efficient support. TATA® and TATA PLAY® are registered trademarks of Tata Sons Private Limited, used under License by Tata Play Limited.

tataplay.com

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About Gaurav Batra

Experience

Senior Manager

Education

Murlidhar D.A.V. PUBLIC SCHOOL, Ambala City

Kurukshetra University

Accredian

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