Kankana Basu

WORK HISTORY

EDUCATION

SKILLS

ABOUT KANKANA BASU

A results-driven leadership and marketing professional with a proven track record of four years in the financial and non-banking financial sectors. I bring a data-driven approach and a strong analytical mindset to the banking industry. My experience encompasses client relationship management, financial data analysis, and the development and execution of effective strategies for business growth and objectives. With a solid foundation in banking products, services and regulations, I am well-equipped to contribute to the success of the organization.Education:Master of Business Administration: Leadership and MarketingAsper School of Business (University of Manitoba)- Winnipeg, Canada08/2022 to 07/2024 (Expected Graduation)Post Graduation Diploma Management: FinanceMIT School of Business - Pune, India07/2015 to 02/2017Master of Arts : EconomicsRabindra Bharati University - Kolkata, India07/2012 to 08/2014Bachelor of Science : EconomicsBethune College - Kolkata, India07/2009 to 06/2012Work History (4 Years):Deputy Manager: Personal BankerHDFC Bank Ltd - Kolkata, India - Full Time 08/2019 to 03/2021-Significantly contributed to portfolio management and delivered high-quality client services by leveraging database contacts, selling investment products, and initiating cross-sell opportunities- Played a pivotal role in improving client service and building strong relationships through active listening, and networking- Demonstrated expertise in operational activities through expert financial advise- Passionately engaged with external partners to understand business strategies and develop prospective financing and distribution solutions- Conducted independent strategic data analysis by creating strong partnerships and by generating client acquisitions while adhering to regulatory policies.Service Delivery ManagerIndusInd Bank Ltd - Kolkata, India - Full Time07/2017 to 07/2019- Acted as the key point of contact for personal and private banking clients, maintaining relationships and providing financial analysis and reporting- Monitored sales of branch clients and actively engaged with walk-in customers to achieve sales goals and to drive organizational profitability- Demonstrated operational excellence and was promoted to a Service Delivery Manager within an year.Summer Intern : Strategic Finance TeamElectronica Finance Ltd04/2016 to 05/2016- Conducted a detailed ratio analysis of NBFC affected during the Andhra Pradesh crisis offering crucial support and analysis.