Basudha Halder
Software Engineer | Senior Technical Support Engineer | Microsoft | Ex-TCS
- Role
- Senior Technical Support Engineer at Microsoft
- Location
- Redmond, WA, US
- LinkedIn followers
- 500 followers
About Basudha Halder
Senior SQL Support Engineer at Microsoft with 7+ years of experience spanning Data Design, Backend Development, Production Support, and Supply Chain Management across industries like Manufacturing, Tobacco, and Insurance. I specialize in SQL Server technologies including Replication, Always On High Availability, and Storage Engine internals, delivering high-impact solutions with a strong focus on customer satisfaction and responsiveness.I lead technical troubleshooting, mentor engineers, and collaborate cross-functionally to drive product improvements. My background includes reverse engineering, requirements gathering, and creating both functional and technical specifications. Passionate about innovation, new technology and solving complex challenges which makes me want to learn more and keep up with building something greater than me, I’ve earned multiple Best Team Member awards for excellence and impact.Skills & Interests: Data Design, SQL, Splunk, API Microservices, Postman, Core Java, Python, Java Spring Boot, Apache Tomcat, Maven, Object-Oriented Programming, C, Progress 4GL, ERP, Logistics, Transportation Management Systems, Supply Chain Management.
Experience
Senior Technical Support Engineer
Feb 2025 — Present · Redmond, WA, US
As a Senior SQL Support Engineer, I specialize complex troubleshooting and performance optimization across SQL Server technologies including Replication, Always On High Availability, Storage Engine internals, and networking configurations. I deliver high-impact solutions to enterprise customers, consistently maintaining a high customer satisfaction rate and fast response times. I closely work with my peer engineers to drive technical enablement, and contribute to internal tooling and knowledge sharing. My role involves deep collaboration with product teams to escalate issues and influence future improvements. I’m passionate about combining technical depth with leadership to ensure resilient, scalable, and high-performing database environments and a passion for continuous learning.
Education
Haldia Institute Of Technology
Bachelor of Engineering - BE, Computer Science
2013 — 2017
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