Basudev A.
- Role
- IT Support Engineer at Amazon
- Location
- Tulsa, OK, US
- LinkedIn followers
- 500 followers
About Basudev A.
Proven Systems Administrator with 10+ years of experience keeping businesses running smoothly. Skilled in troubleshooting hardware, software, and network issues across all platforms (Windows, macOS, Linux). Expertise in Active Directory management ensures efficient user access and security. Successfully led a team of technicians to implement a new network infrastructure, resulting in a 20% increase in network uptime. Passionate about exceeding client expectations by delivering high-quality technical support. Beyond technical proficiency, I possess strong communication and interpersonal skills, fostering a collaborative and efficient work environment.
Experience
IT Support Engineer
Dec 2024 — Present
Education
LaGuardia Community College
Associate's Degree
2019 — 2021
Tribhuvan University
Bachelor's
2008 — 2011
CUNY New York City College of Technology
Bachelor of Technology - BTech
2021 — 2023
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