Bassem Baddour

Senior Manager Process Management and Strategy @BMO

Toronto, ON, CA

Developed and implemented Fraud Risk mitigation capabilities to detect and prevent fraudulent applications across the Bank\'s product offerings, resulting in a 13% reduction in instances of attempted fraud• Integrated digital tools to streamline Line of Credit applications, expected to quadruple eligible leads, deliver 4 million additional client bookings, and save $240 million annually in marketing costs• Leading an upgrade of BMO\'s needs assessment tool to enhance client engagement. This initiative supports 1.6 million assessments and aims to boost wallet share, projecting a 5% improvement in key metrics by 2026

University of Toronto - Rotman School of Management

Master of Business Administration (MBA)

University of Toronto

Bachelor of Applied Science (B.A.Sc.)